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Now in pilot · Atlanta, GA

Turn your apartment building into a community residents want to stay in.

TheLobby is the private, GPS-verified community platform for multi-unit residential buildings. Better communication, deeper retention, zero noise.

5 Trust layers
0 Outsiders. Ever.
5 min To start setup
9:41
●●● WiFi 🔋
Lobby
Your building's conversation, without the noise.
Ascent Midtown
Layer 3 of 5
2 active notices Package room open
Building now View board >
Elevator service scheduled for 3pm. Package room remains open.
Residents can see live building status before problems become hallway rumors.
Maintenance Delivery room
A
Share a quick update
Questions, offers, package alerts, and polls stay inside the building.
Post
Today's feed
18 active conversations
Archive · Filter by post type
All Offer Poll Package
Poll
Should we make Thursday rooftop dinners a weekly event this month?
Yes, every week 68%
Only once 32%
👍 14 💬 6 replies
Package
Package room shelf B is full again. I moved two oversized boxes to the overflow rack by the lockers.
👍 9 💬 2 replies
🏠 Lobby
📣 Updates
📅 Activity
👤 You

Every screen built for real community.

Swipe through the updated Lobby, trust system, resident tools, and the full manager intelligence suite that now define TheLobby.

9:41
●●●WiFi🔋
Lobby
Your building's conversation, without the noise.
Ascent Midtown
Layer 3 of 5
2 active notices Package room open
Building now View board >
Elevator service scheduled for 3pm. Package room remains open.
The building status board, live notices, and delivery updates sit above the feed.
Maintenance Delivery room
A
Share a quick update
Post questions, offers, package alerts, and quick polls without leaving the Lobby.
Post
Today's feed
18 active conversations
Archive · Filter by post type
All Offer Poll Package
Poll
Should we make Thursday rooftop dinners a weekly event this month?
Yes, every week 68%
Only once 32%
👍 14 💬 6 replies
Package
Package room shelf B is full again. I moved two oversized boxes to the overflow rack by the lockers.
👍 9 💬 2 replies
🏠Lobby
📣Updates
📅Activity
👤You
9:41
●●●WiFi🔋
Updates
⚠ EMERGENCY
Fire alarm test — Tomorrow 10am
A scheduled test will run for approx 3 minutes. No action needed.
Management · 1h ago · 👍 24
🔧 MAINTENANCE
Elevator B out of service Wed–Thu
Routine servicing. Please use Elevator A during this period.
Management · 3h ago · 👍 18
📣 ANNOUNCEMENT
Welcome to your building on TheLobby
Your building community is now live. Say hello in the Lobby feed.
Management · 2 days ago · 👍 41
🏠Lobby
📢Updates
📅Activity
👤You
9:41
●●●WiFi🔋
Activity
Upcoming Events
🌇
Rooftop Hang
Sat · 6pm · Rooftop
✓ Going · 14
🗳️
Building Vote
Mon · 7pm · Lobby
RSVP →
🎄
Holiday Party
Dec 20 · 8pm · 3F
RSVP →
Community Groups
🐾
Pet Owners
23 members · 2 posts today
📚
Book Club
11 members · Meeting Thu
🧘
Morning Yoga
8 members · Tue & Fri 7am
🏠Lobby
📢Updates
📅Activity
👤You
9:41
●●●WiFi🔋
Trust Status Layer 2 of 5
Your standing in the community
Layer 1 · Location
GPS verified at building
Done
Layer 2 · Endorsement
2 neighbours welcomed you
Done
Layer 3 · Tenure
Day 12 of 30
In progress
🔒
Layer 4 · Contribution
3 of 15 posts needed
Locked
🔒
Layer 5 · Standing
Zero violations for 90 days
Locked
🏠Lobby
📢Updates
📅Activity
👤You
9:41
●●●WiFi🔋
S
Sarah · 8C
Hey! Saw your post about the hand-truck — still available?
9:22 AM
Yes! Come grab it anytime this weekend 🙂
9:24 AM
Amazing, thank you! I'm in 8C if you want to leave it at the door.
9:25 AM
Perfect — I'll drop it Saturday morning 👍
9:26 AM
Message Sarah…
🏠Lobby
📢Updates
📅Activity
👤You
9:41
●●●WiFi🔋
Building Community Manager
54
Members
3
Pending Reports
5
Upcoming Events
12
Posts Today
Health Score
Engagement · Activity · Signal ratio
78/100
📊Analytics
⚠️Flight Risk Residents
🗂️Compliance Log
🔥Dispute Patterns
9:42
●●●WiFi🔋
Analytics
💬General
42
Question
17
🤝Offer
9
🚨Alert
8
⚠ Alert posts are 10% of total this month — Review recommended
76
Posts This Month
↑ 14%
vs Last Month
5
Events
84
Total RSVPs
9:43
●●●WiFi🔋
Flight Risk Radar
⚠ 3 residents went quiet after being active 30–60 days ago. Re-engage before notice lands on your desk.
J
Jordan M. · Unit 4C
Last active 44 days ago
QUIET
A
Aisha R. · Unit 7B
Last active 58 days ago
SILENT
T
Tyler W. · Unit 2A
Last active 37 days ago
QUIET
One avoided turnover at $5,000–$8,500 pays for TheLobby Pro for up to 14 years. The signal is already there.
9:44
●●●WiFi🔋
Compliance Log Export
4
Actions
2
Actioned
2
Dismissed
All (18)
Moderation (11)
Announcements (7)
🚩
REPORT — POST ACTIONED
"Harassing comment directed at neighbour"
Mar 6, 2026 at 2:14 PM · HIGH severity
📣
ANNOUNCEMENT — MAINTENANCE
"Water shutoff floors 4–8 Thursday 9am–1pm"
Mar 5, 2026 at 4:30 PM
🚩
REPORT — USER DISMISSED
"Spam post about a local business"
Mar 4, 2026 at 11:02 AM
9:45
●●●WiFi🔋
Dispute Patterns
11
Reports This Month
↓ 15%
vs Last Month
2
High Severity
SEVERITY MIX
■ High 2 ■ Medium 5 ■ Low 4
Uncivil Tone 4
Harassment / Threats 2
Spam / Self-Promotion 2
Misinformation 2
Off-topic 1
1 repeat reporter — filed 3 reports in 90 days. Patterns, not incidents.
🏠  Lobby Feed
📍 GPS Verified Join 🚫 No Ads. Ever. 🔒 Resident Data Never Sold 🏠 Private by Design ✅ Zero Outsiders

See TheLobby in 60 seconds.

A quick look at what your residents actually experience — from GPS join to community feed.

Click to play with sound

Your building is full of people
who don't know each other.

And that's costing you more than you think — in turnover, in vacancies, in daily management overhead.

📧
12%
Email open rate for building announcements
Your residents are not reading your emails. Important updates — maintenance, safety, community events — go unnoticed in crowded inboxes.
🔄
$5K+
Cost of a single resident turnover
Lost rent, cleaning, leasing fees. The #1 reason residents leave is not the unit — it's the lack of community. They don't feel like they belong.
😤
63%
Of residents feel anonymous in their own building
Nextdoor creates neighborhood noise. Facebook Groups have no trust layer. Property portals are transactional. There's no third option — until now.

Up and running in one afternoon.

No IT team, no long implementation. TheLobby is built for property managers, not engineers.

1
You set up the building
Create your building profile, add your units, and set the invite code. It takes about 5 minutes to start, and we handle the rest.
Manager dashboard gives you a live view of all residents, the community feed, and a moderation queue.
2
Residents join via invite
You share the 6-digit invite code. Residents verify their phone, confirm their unit, and the app verifies they're physically present via GPS.
No outsiders. Ever. GPS verification + invite code = double lock. Residents without a code can't join.
3
Community forms naturally
The 5-layer trust system rewards longevity and contribution. You post official updates. Residents connect on their own terms.
You moderate, not babysit. Graduated consequences, not permanent bans. Your community stays civil without micromanagement.

Everything you need. Nothing you don't.

Designed so property managers stay in control — and residents actually want to use it.

🏢
For Property Managers
Control, visibility, and zero noise
📢
Official Announcements
Post Emergency, Maintenance, or General notices. Guaranteed delivery. Residents can't reply — only acknowledge.
Replaces scattered emails with a single broadcast channel — measured open rates, zero inbox noise.
See demo →
👥
Resident Roster
Search, filter, and view all residents. See who's new, who's probationary, who's fully trusted.
Know exactly who lives in your building at all times — trust status, join date, and post history in one view.
See demo →
🛡️
Moderation Dashboard
Graduated consequences — warnings, restrictions, read-only — not bans. Community stays intact.
Handle issues in minutes, not days — without losing residents or creating legal exposure from hard bans.
See demo →
📊
Building Pulse
Live stats: posts today, active residents, upcoming events. Know your building's health at a glance.
Real-time community health metrics give you early signals of disengagement — before it becomes a vacancy.
See demo →
Probationary Fast-Track
Promote new residents to full standing early. Reward good behaviour, build loyalty from day one.
Turn move-in day into a retention moment — give new residents a reason to feel invested from week one.
See demo →
⚠️
Flight Risk Radar
Spots residents who go quiet 30–60 days before their lease ends. Re-engage before notice lands on your desk.
One avoided turnover at $5,000–$8,500 pays for TheLobby Pro for 8–14 years. The signal is already there — you just need to see it.
See demo →
📈
Analytics Dashboard
Post categories, alert trends, event RSVPs. Real utilization data to justify every capital spend decision.
Finally answer ownership's question: "Was the rooftop renovation worth it?" — with actual numbers, not anecdotes.
See demo →
📋
Monthly Building Report
Auto-generated community snapshot — post activity, event engagement, announcement reach. Shareable with ownership.
Put a professional monthly report in front of asset managers and ownership without lifting a finger. It writes itself.
See demo →
🏷️
Leasing Profile
Shareable community snapshot with live stats — event count, active residents, RSVP rate. A real leasing differentiator.
"This building runs on TheLobby" is a legitimate talking point in 2026. Community infrastructure is becoming an amenity.
See demo →
🗂️
Compliance Log
Every moderation action and announcement — timestamped, stored, and exportable. Legal protection built in passively.
If a resident claims management ignored a safety report, you have the timestamp. Every action. Every notice. Automatically logged.
See demo →
🔥
Dispute Pattern Analysis
Category breakdowns, severity trends, repeat filers. Understand your building's conflict dynamics — not just individual incidents.
When noise complaints spike every Thursday night, you'll know. Stop reacting to individual disputes and start managing the pattern.
See demo →
🔧
Maintenance Queue
Structured maintenance requests with 5-state tracking — Submitted, Acknowledged, Scheduled, In Progress, Resolved. With photos and response-time analytics.
Every request acknowledged, every resolution timestamped. "I submitted it and never heard back" stops being a sentence your residents can say.
See demo →
📝
Resident Surveys
In-app pulse surveys — star ratings, yes/no, multiple choice, open text. Live results without third-party survey tools.
SatisFacts and Kingsley charge $2,000–5,000/year. TheLobby surveys are included — with higher response rates because residents are already in the app.
See demo →
🕵️
Anonymous Issue Reports
Residents report building issues — noise, smoke, trash, safety — without revealing their identity. You get the signal, they keep the relationship.
Most residents say nothing because they fear social consequences. Anonymous reporting removes that barrier — and gets you real problems, not filtered ones.
See demo →
🏠
For Your Residents
The community they've been missing
💬
Lobby Feed
Building-only feed with questions, offers, alerts, package updates, and quick polls. Filter what you see without leaving the building context.
A calm social layer that reduces management emails while giving residents one place to post, vote, sort by category, and check the archive.
See demo →
📅
Events & Groups
RSVP to building events. Join interest groups — dog owners, gym-goers, parents. Opt in to what matters to you.
Resident-organized events boost community satisfaction scores — a key driver of lease renewals and referrals.
See demo →
✉️
Direct Messages
Private resident-to-resident DMs. Photos supported. Fully private — managers can't read them.
Private neighbour connections build the sense of belonging that makes residents reluctant to leave.
See demo →
🤝
Neighbour Endorsements
2 endorsements from existing residents unlock full access. Trust is earned through community — not just time.
Self-policing communities reduce reported issues by 60%+ — residents vouch for each other's behaviour.
See demo →
🤖
TheLobby Concierge
AI-powered building concierge answers questions about amenities, policies, and community — 24/7.
Deflects routine resident questions from your inbox — so your team focuses on what actually needs a human.
See demo →
🛒
Building Marketplace
Buy, sell, give, or lend within your building. For Sale, Free, Lend, or Wanted — everyone is GPS-verified. No strangers.
Facebook Marketplace but only people you live with. The trust system makes it safe by default — a reason to check the app multiple times a week.
See demo →
🔔
Building Status Board
Real-time building health status with active notices, maintenance progress, delivery room updates, and resolved issues visible right from the Lobby.
"TheLobby told me the elevator was being fixed before I even got to the lobby." That level of visibility builds trust and reduces complaint calls.
See demo →
🎯
Neighbour Skills & Offers
The notary in 12A. The sourdough baker in 3B. The graphic designer in 7C. A searchable directory of what your neighbours can offer.
This cannot exist on Nextdoor (too big), Facebook (too anonymous), or property portals (wrong purpose). It's uniquely TheLobby — and it's a word-of-mouth sentence.
See demo →
🏷️
Local Business Perks
Exclusive perks from local businesses — coffee shops, gyms, dry cleaners — activated by your building. Being a verified resident has real value.
"I get 10% off at the coffee shop downstairs through TheLobby." That sentence recruits neighbours to the app without any marketing spend.
See demo →

Why not just use email or Nextdoor?

Every alternative leaves a critical gap. TheLobby was purpose-built to fill it.

Feature TheLobby Nextdoor Email Property Portal Doing Nothing
Building-only private network
GPS identity verification ~
5-layer trust system
Management announcements ~ ~
Resident-to-resident DMs ~
Community events & groups ~
Moderation dashboard ~
No ads, no algorithms ~
Purpose-built for residential buildings ~

The 5-Layer Trust System

Trust is earned, not assumed. Every resident progresses through verified layers — giving property managers a real picture of their community's health.

Layer 1
📍
Location
GPS-verified presence at the building during signup. Physical proof, not just a claim.
Tap to learn more ↓
ResidentVerified at building on day 1.
ManagerGuaranteed no outsiders ever entered.
Layer 2
🤝
Endorsement
2 existing neighbours vouch for the new resident. Community-validated identity.
Tap to learn more ↓
ResidentTwo neighbours vouched for you.
ManagerOrganic trust network self-polices the community.
Layer 3
📅
Tenure
30 days of active membership. Longevity proves genuine residency.
Tap to learn more ↓
Resident30 days of active participation.
ManagerReduces noise from temporary or bad-faith accounts.
Layer 4
✍️
Contribution
15+ posts or replies. Active members who give to the community, not just take.
Tap to learn more ↓
Resident15+ posts or replies to unlock.
ManagerEnsures community health metrics before full standing.
Layer 5
Standing
90 days with zero violations. Clean record earns the highest community standing.
Tap to learn more ↓
Resident90 days with zero violations.
ManagerOnly residents with proven good behaviour reach full trust.

Flat rate. No per-seat fees.

Unlimited residents on every plan. You pay once — your whole building benefits.

Annual Monthly Save ~17% annually
Pilot
Pilot
Free
90-day trial · no credit card
1 building · up to 50 units
  • Everything in Pro — free for 90 days
  • Resident Lobby feed
  • Management announcements
  • GPS-verified trust system
  • Events & community groups
  • Direct messaging
  • Full moderation dashboard & queue
  • Resident directory with search
  • Usage & engagement analytics
  • Onboarding support included

After 90 days, reverts to basic features unless upgraded.

Start free pilot
Basic
$299 $31
per building / year per building / month
Up to 50 units
  • Resident Lobby feed
  • Management announcements (Emergency, Maintenance, General)
  • 5-layer GPS-verified trust system
  • Events & community groups
  • Resident-to-resident direct messaging
  • Standard moderation tools
Get started
Enterprise
$1,200 $120
per building / year per building / month
200+ units · Multi-property
  • Everything in Pro
  • API access
  • Multi-building management console
  • White-label options
  • Yardi / AppFolio integration
  • Priority support & dedicated account manager
Contact sales

All plans include unlimited residents and free onboarding. One avoided tenant turnover (~$8,500) covers the entire Pro plan for 14 years.

How much is turnover costing you?

Adjust the sliders below to see your building's numbers.

Number of units
80
10500
Annual turnover rate
15%
5%40%
Residents who leave per year
12
Annual turnover cost
$102,000
TheLobby Pro plan cost
$599/yr
Net savings with TheLobby
$101,401
169x return on investment
Reduce your turnover — Book a Demo →

Common questions from property managers.

Most buildings are live within 24 hours of kickoff. Creating the building profile and invite code takes about 5 minutes, and we handle the rest.
No — TheLobby is the social and communication layer between residents, not a lease or maintenance management system. It works alongside tools like Yardi, AppFolio, or Buildium.
Adoption is driven by resident value, not manager mandates. Our Atlanta pilot saw 40%+ organic adoption within 30 days, with zero paid promotion. The trust system gives residents a reason to participate.
Absolutely. Resident data is never sold, never used for ads, and never shared outside the building community. TheLobby is private-by-design: no outsider can see, join, or search your building.
Yes. Pro and Enterprise plans include a full moderation dashboard with a review queue. You can flag, review, and take action on any post. All consequences are transparent — no silent removals.
You choose: continue on a paid plan ($299/yr Basic or $599/yr Pro), extend the pilot by 30 days by mutual agreement, or end with zero obligation. All resident data is deleted or returned within 14 days.
No. Basic and Pro plans are billed annually with no multi-year lock-in. Enterprise terms are negotiated. You can cancel with 30 days notice.
TheLobby is purpose-built for residential multi-unit buildings (apartments, condos, co-ops). Mixed-use buildings with a residential majority are supported. Fully commercial buildings are not the right fit.

What residents and managers say.

From our live pilot in Atlanta, Georgia — the first city on TheLobby.

★★★★★
"
I've lived here two years and never knew my neighbours' names. Within a week on TheLobby, I borrowed a hand truck from someone on my floor and RSVPed to a rooftop dinner.
M
Marcus T.
Resident · Unit 4B · Atlanta, GA
★★★★★
"
As a property manager, I used to get 30 emails a day about small issues. Now residents sort it out among themselves. The announcement system actually gets read — open rates are night and day vs. email.
A
Ama K.
Property Manager · Atlanta, GA
★★★★★
"
The trust system is genius. Knowing everyone here was GPS-verified and vouched by neighbours means I actually feel safe asking for help or offering mine. It doesn't feel like social media — it feels like a real community.
J
Jasmine R.
Resident · Unit 12A · Atlanta, GA

We'll set up your building in one call.

No IT team. No long implementation. Just a 20-minute walkthrough and you're live. We onboard your building personally — every time.

Live in under 24 hours after our call
🎁
90-day free pilot, no credit card needed
📞
We respond within 24 hours, guaranteed
🔒
No long-term contract on pilot plans
We'll reply within 24 hours · No spam, ever